“..my own Moneypenny.. ”
Our clients range from private individuals; small and multi-generational families and groups, to those looking to celebrate a special occasion or make a once in a lifetime trip.
We also work with a small number of corporate accounts who require specialist attention for their top tier management and visiting VIP guests. Here are some of their comments…
With one eye on a date in the not too distant future, when my university student daughters would no longer want to travel with me at my expense (is that really a thing?), I was given the task of organizing our family holiday. I chose Spain; they chose India, I lost ! So India is a huge country. Where do we go, what do we see and do? There is only one person to call when you need help with travel arrangements and that is Janet Mactavish. From the first email, she wanted to get to know us; to find out what our interests and expectations were so that she could devise an itinerary that really was "personalised". We loved everything she suggested and her arrangements were faultless. I would not hesitate to recommend her.
Michele and family, Kent
It was an amazing holiday. Thank you for finding it for us. I think it was the first hotel I was genuinely sad at leaving! The rooms were incredible. They could not do enough for us. It's definitely a great resort for a teenage family.
We will definitely come back to you for the future and recommend you to friends.
Karen S and family, Surrey
Janet has organised several holidays for us now, each one having been carefully planned and faultless in delivery.
Our last trip was a "once in a life time" family trip: Janet carefully took our requirements and came up with several incredible options which were then whittled down to our preferred option: Tanzania to climb mount Kilamanjaro, a safari and then finally a beach break on Zanzibar. Everything worked like clock work and the standard of service we received was outstanding. An incredible experience. Janet was on hand for any queries, etc ...but pleased to say we didn't need to bother her as her planning and execution had been immaculate. We will be using Janet again for other planned trips, and can't recommend her highly enough. A true travel professional.
Gary & Annette, SW19
We commented multiple times during and after our trip how invaluable your advice was. The trip was wonderful ! The Normandy countryside is just beautiful to drive through.. thank you again for the time and interest your invested in helping us with an amazing adventure.
Mark and Anne, Boston
When an exciting three-day company meeting has to be organized, who do you call? - Janet! Lake cruising to fabulous lunch restaurants and to cosy aperitif-hangouts. Heli-hopping for a surprise picnic on a remote alpine mountain top. Gourmet dining every evening at Switzerland's finest hotel. Quickly setting up a cigar lounge, in spite of smoking restrictions. I could go on.
I've been Travel Magellan's favourite customer since day one. I'm the only one with permission to call Janet "my dear Moneypenny". Why? - I've earned it!
Thomas H. E. Boss, Switzerland
Janet, arranged our amazing two week trip to Italy. It was unbelievable, super high end and I cannot say one thing about it that wasn't fantastic. anyone who uses her wont be disappointed!!
Adam B, California
Thank you very much for arranging/planning our most excellent long weekend in Lugano, Switzerland in September.
The accommodation was extraordinary, wine and food outstanding. All the excursions were well planned and exciting.
The weekend will stay in my memory forever.
Lars Svensson, Sweden
In September last we were invited to a corporate event with a social touch to it. The event was taking place in Lugano, Switzerland during 4 days. All preparations for our trip was arranged by Janet Mactavish.
Travel information, itineraries and pick up arrangements were provided for us in a very professional manner. Accommodation, excursions, lunch and dinner bookings were perfectly organized.
The excellent support by Janet contributed to make the event successful and memorable.
We extend our gratitude to Janet and warmest recommendations.
Mats Persson, Sweden
I was let down by another company. Janet Mactavish of Travel Magellan took on my requirements at short notice and provided an exceptional itinerary for New Zealand. She was able to absorb and provide for all special requirements for me and my wife (including a Bungee jump).The hotels were splendid and, where possible, a little eccentric. Her Agents in NZ were excellent and all travel, by road, rail, air or boat, took place spot on schedule. Fantastic regional guides. It could not have been a more enjoyable trip.
Paul Walton, England
Throughout the past 15 years, I have had the chance to travel extensively for both business and pleasure and I thought I just got it all… I was wrong, because I just came back from my lifetime trip with my family. The only difference is that I had Janet and Travel Magellan organize this for me. It is all about the small details that make such big differences; the choices, recommendations, punctuality...etc. for every member of the family to the extent that we all felt Janet knows us for long time.
Thanks Janet, you just made us all happy with this unforgettable experience.
We can’t thank you enough for our absolutely perfect honeymoon. From the moment we left Lisbon until our return everything was beyond our wildest dreams. The choice of the locations were amazing and the choice of hotels were fantastic, beautiful and 5 star service. Everyone was informed that we were on our honeymoon and all of them took pleasure in making our stay the best ever. Nothing, absolutely nothing went wrong, the transfer services from airports and hotels always on time, car rentals and restaurant reservations always perfect. Everything was thoroughly organized, detailed and taken care of, from the ESTA until the road routes. Nothing was forgotten, no detail was left to chance.
We won’t know any way to travel other than this with your precious help and total dedication to our trip. You have made it unique! We cannot wait for the next one!!!
Madalena and Tomas, Lisbon
To call Janet a great help is an understatement. For me, she’s unrivalled in what she does.
She always knows the right hotels for me, gives great restaurant suggestions, has amazing contacts and is full of great ideas for so many different locations around the globe. Even better, she anticipates my needs and wishes and remembers everything we’ve talked about that might be relevant for future travels.
I also appreciate the value of her strong relationships to various hotels and her ability to negotiate great deals and guarantee wonderful stays. She has never let me down or disappointed me, all of my requests have been handled promptly, with great dedication and always to my entire satisfaction. No matter how complicated, I can always rely on her finding the solution and getting things done.
Daniel W, Germany
I would like to thank Janet and Travel Magellan for the wonderful job they did organizing a private driving tour for 8 of us (eight Ferraris) in Italy this spring. The hotels where brilliant, food, outstanding, and service spot on. All the organization and special requests were accommodated smoothly and with a smile.
I organize a yearly International Jury Panel meeting for a large international foundation that brings 15 high-profile leaders in Politics, Economics, Science and Medicine, including several former Heads of State and Nobel Laureates. Our only way to show our gratitude is providing flawless travel arrangements and an exceptional program in Paris for both the Jury and their spouses.
At the foundation we have to focus on the content of the meeting and the materials for jury deliberation and it is a great reassurance to have someone that works with you. Arrangements are extra important and having someone from outside the organization that double checks them with you is vital. Janet Mactavish and her team help plan and check every element from hotel bookings to airport transfers, meeting room requirements and dining and entertainment arrangements. We need someone that double checks everything with all the staff ahead of us, sets reminders as needed, works with our often demanding schedule and offers a truly personalized service, we are grateful we have found Janet and Travel Magellan! She has our recommendation without reservations.
André Valente, Boston